Blue Fox Computers

  • Subscribe to our RSS feed.
  • Twitter
  • StumbleUpon
  • Reddit
  • Facebook
  • Digg

Sunday, 5 April 2009

Computer Cases

Posted on 01:30 by Unknown

Contrary to popular belief, not all computer enclosures are created equal! That doesn’t mean to say you have to load up your credit card and spend five hundred dollars on a descent computer case. But as with most things it pays to shop around.

Whether you are thinking of building yourself a new system or if you are just in the market for a new computer and am not sure what to look out for, here’s an essential checklist to ensure that your next system comes with a quality case.

Rule of thumb is that the best computer cases are made by the most prominent computer hardware manufacturers and these manufacturers more often than not build products with innovative features while manufacturing a quality product.

Ventilation fan: good quality fans, the larger the better as large fans spin slower while transfer the same volume of air and produce a lot less noise. Nothing is more annoying than wondering if your computer is about to take off like an F-18 off of a super carrier.

  • Dust grilles: good computer enclosures have removable dust grilles at the front of the case which keeps the inside of your computer dust free and reduces heat build up in your system.
  • Hard drive orientation: the latest good quality computer cases have the hard drives mounted perpendicular to the case making it easy to add and remove hard drives without taking your whole computer apart. Many cases also have shock absorbing grommets to reduce hard drive noise transferring to the case and reducing vibration shock to the hard drive which potentially increases the hard drives life.
  • Power supply: a good quality power supply is essential, and one that will cater for the power demands of your system today and years from now when you may end up having four hard drives, video capture card, wireless network card, scanner, webcam and anything else that you care to attach to your computer and force your computer’s power supply to cope with.
You can see there’s a little more to computer cases than you would think.
Popular quality computer enclosures include Antec, Lian Li and Antec.
Read More
Posted in | No comments

Thursday, 2 April 2009

Online Computer Help

Posted on 08:12 by Unknown

The future for online computer help is very bright. No to you need to call a mobile computer technician and make an appointment during working hour which would mean you would need to take time off of work and sometimes wait for hours for the tech to arrive.

Today computer assistance often comes in the form of online computer help. You don’t even need to make a phone call. Online computer help arrives, well online. Many computer support companies offer online assistance through a service called RDP or Remote Desktop Protocol, whereby a computer support tech can provide online computer help remotely.

This means that services are delivered much faster to the customer, service is more efficient in most cases and costs are greatly reduced for the support service provider, traveling time to provide computer support on average equals half to two thirds of the entire job time. Traveling to the job, performing the repair or providing the service and then driving back to the workshop or to the next job, of course a food portion of cost savings are passed onto the client, the overall cost savings makes providing such a service common sense and increases the profitability of providing such a service while reducing cost to the client. It’s a win – win situation!

So why don’t we see more online computer help services, well that’s a good question! Well there are some technical considerations to consider.

  • Clients’ internet speed: a slow internet speed makes it hard to connect to and provide remote support to a client’s computer.
  • Modem type: some modems cannot cater for RDP or remote desktop services
  • Software issues: some software can hamper or prevent remote access to a client’s computer, preventing remote online help.
  • Security issues: there are potential security issues when the client’s network is setup for remote online help when a clients system is part of a wireless network. Extra precautions need to be taken.
  • Client education: some client education is required to ensure that technical requirements are met so remote desktop support services are unhindered.

To get around these issues many computer support firms provide a subscription service to online computer help, where they will make an on site visit and ensure your system and network can be accessed remotely. Many people find this a little intrusive to have a computer tech at their home when there is nothing wrong, also people hate contracts or subscription services.

For my own support business, I have provide a very simple solution where the customer can simply email a request for information regarding online computer support, from there I simply email the client detailed and easy to follow PDF file on how to prepare their computer for online computer help, support rates, a guide to requesting and establishing a connection and a short checklist to ensure that their online computer help is provided efficiently and hassle free!


To make an appointment for, or to receive details of online computer help.

Feel free to email me at dablufox@gmail.com or visit my website for more details.

www.bluefox.net.au

John Salamon
Blue Fox Computers
Read More
Posted in | No comments
Newer Posts Older Posts Home
Subscribe to: Posts (Atom)

Popular Posts

  • Backing up Bookmarks in Firefox
    Here's a video I have prepared to show you how to backup up your bookmarks in Firefox . It's also a good idea after you have created...
  • Having your computer serviced?
    That’s right, most computer owners don’t realize that computers, just like cars do need regular service. Although the routine maintenance fo...
  • Kick ass custom system for nix!
    Well rounded high quality custom computer. I have received a few emails of late asking what is a good all round general purpose custom spec ...
  • Finding Lost Files using Search
    Finding Lost Files using Search A few clients have asked me, 'how do I find files which I have misplaced or lost. Well a quick way of fi...
  • Printer Problems
    Sorry that I have posted a few reviews up lately so now I will post some not so common solutions to a common problem. If I can ask the quest...
  • Quality Systems Versus Black and Gold Brand
    Being a professional system builder I sometimes get the ‘quality cheap’ system request, whereby a customer request’s a high performance, hig...
  • 'Backing Up' DVD Movies
    Although backing up your collection of DVD movies is a somewhat contentious issue. There are plenty of legitimate reasons for creating backu...
  • Keeping your files safe!
    Of late I have had a lot of customers call me up to recover their precious data from their laptop or desktop PC after a serious crash or vir...
  • Tips for buying the most suitable Printer
    5 Tips to buying the most suitable printer When most people buy a new printer they normally look for multiple functions and price. But ther...
  • Windows 7 Review
    Windows 7 Review When Vista first came out, everyone was mesmerized by the changes and the advances of operating system design and features...

Categories

  • Things to look for when buying a new computer

Blog Archive

  • ▼  2009 (17)
    • ►  May (2)
    • ▼  April (2)
      • Computer Cases
      • Online Computer Help
    • ►  March (3)
    • ►  February (9)
    • ►  January (1)
Powered by Blogger.

About Me

Unknown
View my complete profile